NEGOTIATION SKILLS

(3 Credits) This customized 3-day program for SEIU Healthcare equips participants with the tools and techniques to master the dynamics of collective bargaining by exploring different styles, approaches, and best practices. Through expert instruction, hands-on bargaining simulations, and personalized coaching, participants develop practical skills in preparing for negotiations and setting strategic goals. Emphasis is placed on building trust at the table, and honing skills such as listening, probing, reality testing, and collaborative problem-solving. Participants learn ways to improve union-management relationships, implement effective strategies and achieve meaningful outcomes at the bargaining table.